Q1. Account Locked Out :-

Wait for 10-15 minutes , if account still lock then follow these steps with admin login id.

1.Go to Server Manager → Tools → Computer Management → Local Users and Groups → Users.
2.Open the properties (by right clicking on users) for that account which is locked.
3.Now uncheck the Account is Locked Out box.
 

Q2. Reset Password :-

1.Go to Server Manager → Tools → Computer Management → Local Users and Groups → Users.
2.Right click on that account whose password you want to reset and select Reset Password.

Now enter your New Password with 13 Complex characters and click on Ok.

 

Q3. Printer Issue :-

●First of all check whether Tsprint Client is installed on your Local computer or not.
●If not , install it and check now printer is working or not.
●If printer still not working , make sure you are login to the server through exe which is provided by us.
●If all ok , then follow these steps as given below :-
 
          1.Log in through admin id and open AdminTool Shortcut on desktop or search  .
          2.Go to Printer.
          3.Now remove the Universal Printer and Reinstall the Universal Printer cust pdf .
          4.After applying changes , you have to logout  and login again.